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Success Through Quality provides practical
guidelines that can be immediately Ordering Information
What others are saying This book is truly one that should be
carried in the briefcase of anyone working in the field of quality. It is the
quality book I’ve been searching for through 20 years of my career; a book
that holds all the key elements of the quality process neatly between its
covers. In addition, it contains the human elements of quality that are so often
lacking in tomes presuming to describe quality processes. In Success Through Quality, Tim Clark has combined ingredients from all over the world of quality into a unique blend that truly satisfies. His winning recipe of one part "What Do I Need to Know?", one part "How Do I Apply What I Learn?", and one part "Why Should I Apply What I Learn?", together with liberal portions of down-to-earth examples and easy-to-accept advice has provided a book that belongs on every bookshelf. Anyone, both quality professional and quality apprentice alike, who wants to make permanent and lasting improvements in their quality of life at work or at leisure will find Tim’s roadmap an essential guide for their journey.
If I had to pick a book that would serve as a practical, clear and concise guide to the basics of quality improvement, this book would make the short list. It not only is a first rate primer for understanding the quality revolution, but provides down to earth examples that bring quality to life in a way that all of us can use everyday! Thomas Mosgaller, Director of Organizational Development for the City of Madison, WI; Past President, American Society for Quality. Success Through Quality is a
wonderfully clear, basic review of the fundamental concepts of quality ... rich
with examples and practical applications. What a great reference for those new
to the quality world needing insight regarding the "ABC’s of
quality," people issues, paradigms throughout the ages, the theories and
processes behind continuous improvement, and outcomes, as well as guidelines for
application of continuous improvement in their personal or work lives. This book is an excellent introduction for all individuals that want to learn the basics of quality. It is also a very good refresher for those that know the quality tenants, but could use a positive motivator to get themselves ready for the next level of excellence. Lieutenant Colonel John B. Scott
(retired), Instructor,
Command and General Staff College, We have used Success Through Quality in many ways at Ivy Tech State College in Indianapolis. We have used it to supplement other material to train faculty and staff in continuous quality improvement efforts, and as a text in some of our TQM courses. Students love the clarity and readability of the text and find it a wonderful introduction to the quality movement.
I have found this a very inspirational
as well as educational book. Tim Clark has explained not only the terminology
and processes of improving quality, but also the very basic ways in which one
can adopt this life-changing philosophy. The Library is pleased to continue
offering these "Success Through Quality" workshops for our community.
We are extremely grateful for Tim’s commitment to providing this training for
those interested in learning more about having a better quality of life for
themselves. For those of us new to the process of quality improvement, this book is an excellent tool. It shows by applying the steps, continuous improvement can become a reality with outstanding results. Jann McMillian, Indianapolis Public School Principal Tim Clark has done it! Just like the ocean, Quality is a subject that is wide and deep. Unlike the ocean, Quality tends to be very dry. In his new book, Tim gives any reader the opportunity to mentally rap their arms around the subject of quality in a light, humorous, fact-filled quick read. Your Quality Library will not be complete without Tim’s new book and you will want to buy copies for friends and colleagues. Michael W. Mahanes, Corporate Director of Organizational Development |
