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Manifesto

  • Quality Leaders take action that will benefit almost everyone.
  • Quality Leaders take a stand – they identify and communicate the indicators they are using in striving to achieve the ideal.
  • Quality Leaders Plot Points – literally and/or figuratively.
  • Quality Leaders continually strive to develop their conscious awareness and understanding of variation that includes the two types of: data, variation, systems/process, mistakes.
 

 More Info: American Society for Quality (ASQ) - Description of Variation.

 

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