Good or Great?
“Most businesses—like most of anything else in life—fall somewhere between mediocre and good. Few are great.“ Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don’t.
With the aim to help Quality Leaders sustain the commitment to continual improvement, I provided the following Tables that illustrate the five-level capability concept for assessing and measuring the progress from mediocre to good and from good to great.
Tables include description of capability in the following categories:
- Poor to great
- Knowledge and understanding of variation
- Level 5 Leader - adult development stages
- Software, Lean, Project Management, People
- Baldrige Criteria for Performance Excellence
- Six Sigma and Cost of Poor Quality
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