A rose by any other name ….
Policy, protocols, rules sets, routines, “the way we do things around here,” refer to guidelines that are used to manage variability.
People take action. Action is taken via a process/system. Systems determine the majority of the result. The majority of change typically results in no improvement. How do you assess if the actions made things better or worse? Who decides?
BLOG Post by Thomas P.M. Barnett on December 25, 2009 4:25 AM
You say protocols, I say rule sets
ARTICLE: The Protocol Society, By DAVID BROOKS, New York Times, December 22, 2009
Nice piece by Brooks.
Will sound awfully familiar to readers of this blog. Just substitute "rule sets" for protocols. Algorithms work nicely too!
Been saying it for over a decade (all the way back to TheRuleSets.Project days): America’s most important exports are its rules.
We consider it soft power; others view it more harshly (or hard-ly).
(Thanks: Eric Fisher)
Posted: December 25th, 2009 under FPL.
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